Contact Us
No, we only sell directly. We're a small European company focused on quality, not mass production. But don't worry—our shop is secure, easy to use, and we resolve any issues within 1–2 business days.
We ship our detective case file games via trusted courier services. Once your order is processed, you’ll receive a tracking number so you can follow your package’s journey until it arrives at your doorstep. We offer secure packaging to ensure your case file reaches you in perfect condition.
The time to complete a case varies depending on your pace and how deeply you explore each clue. On average, it takes about 2 to 3 hours to solve the mystery. However, feel free to take your time—each detail matters!
We don’t offer a printable version of the game. Our experience is designed to unfold step-by-step, with each new clue unlocking a fresh surprise. The physical case files are created with a vintage style, enhancing the immersive experience, which wouldn’t be the same in a printable format. We want you to enjoy every detail.
For a limited time, shipping is completely free within the UK and EU! After this promotion, shipping costs will depend on your delivery location. You'll see the exact shipping fee at checkout before you complete your order.
If you haven't received your order, or if the tracking hasn’t updated within 2-3 business days, please contact us using the form below. We'll investigate the issue and ensure your case file gets to you as soon as possible.
Like any great book or movie, you can only experience the mystery once. However, you can gift the game to your friends if you'd like, especially if you’re able to guide them in the same direction with the clues. It’s a great way to share the mystery!
We typically respond within 1-4 hours on business days.