Contact us & FAQ

General Terms

These Terms & Conditions govern your use of our online store and your purchase of products from store.

1. Company Details

SIA Orava (LTD Orava), registration number: 40203613467.

Registration address: Talsu šoseja 31 k-10, Jūrmala, LV-2016, Latvia

2. Use of Products

All case file games, documents, clues, parts, and files sold by SIA Orava are protected by copyright.

It is strictly prohibited to copy, share, reproduce, resell, distribute, or use any part of the game for commercial or promotional purposes without prior written permission from SIA Orava. Violations may lead to legal action.

3. Orders & Payment

By placing an order, you agree to provide accurate information and authorize us to charge your selected payment method. We reserve the right to refuse or cancel orders at our discretion.

4. Shipping & Fulfillment

We aim to ship all orders promptly. Delivery times may vary depending on location and carrier. We are not responsible for delays beyond our control.

5. Returns

You have the right to return your order within 15 days of delivery under the EU and UK consumer protection rules, provided that:

  • The product (envelope) is unopened and in new condition
  • You notify us via email

Return shipping is at your own cost unless the product was defective or sent in error.

6. Disclaimer of Liability

SIA Orava is not liable for any damages, losses, or disruptions caused by the use or misuse of our products. All products are sold “as is.” We do not guarantee any specific outcome or result from using the games.

7. Intellectual Property

All content, design, text, images, game elements, and materials are the intellectual property of SIA Orava. Unauthorized use is strictly prohibited.

8. Governing Law

These terms are governed by the laws of the Republic of Latvia. Any disputes shall be resolved in Latvian courts.

9. Contact

If you have any questions about these terms or would like to request permission to use our content commercially, please contact: info@2persp.com